Security Engineer | Researcher & bug Hunter
Worked as Physical Security Engineer(L4) @ Amazon
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May 2021 - June 2023
In my role as a Physical Security Engineer at Amazon, I was responsible for:
Managing and resolving critical security incidents, including site lockdowns, access provisioning; and troubleshooting Security server issues for Amazon managed services, to ensure uninterrupted operations and minimise downtime.
Resolving high severity tickets using SIM ticking portal, often addressing complex issues, Escalation appropriately & remediation while maintaining excellent customer communication with customer focus mindset. Call Handling and technical support.
Program & configuration of physical access control system to ensure compliance with company security standards & policy, (continuous integration and continuous delivery). Also, Troubleshoot database issues with Bash, PowerShell scripting to assure Database Security.
Handle Security events, update Security Dashboard, generate security reports for Security integration group(SIG) Team.
Making sure all security operations are running smoothly, including IAM, CCTV Surveillance, Visitor Management, Intrusion Detection & Prevention systems (IDS/IPS) at large scale.
Analyse security matrix, identify potential security risks & mitigate them
Investigate security issues & device failure issues with network scanning and system log analysis.
Reduced security incident resolution time by 15% through improved log analysis techniques.
Successfully identified and escalated several critical security breaches, preventing potential data loss.
I received the highest numbers of accolades in the team for best client help desk support & troubleshooting client issues.
2019 - 2021
Griffith College Limerick, Ireland
Information & Network Security Technologies: Network Security Monitoring (NSM).
Legal and Ethical Aspects of Information Security.
IT Infrastructure Protection and Ethical Hacking.
Cryptography. (Encryption techniques)
Digital Forensics.
Managing Information Security.(ISO/NIST Standards)
Telecommunication Network and Services.
2015 - 2018
University of Pune, India